Slack is a popular cloud-based communication and collaboration platform designed for teams and businesses, offering real-time messaging, file sharing, integrations with various tools, and channels to organize discussions.
Structure wise, the Slack release notes are pretty simple. Updates are separated by platform, and that's it. No categories, labels or other filters are available. And that's not necessarily a bad thing, since Slack focuses on the most important aspect of release notes. The content.
A notable aspect that sets Slack's release notes apart is the infusion of humor and wit. The company is known for its playful and light-hearted approach to communicating updates and changes in the platform. Slack's release notes often include puns, pop culture references, clever wordplay, and humorous anecdotes.
While humor can be subjective, Slack has managed to strike a balance between keeping the release notes informative and entertaining, resulting in a positive response from many users who appreciate the lighthearted approach to technical updates. This unique approach has contributed to the popularity of Slack's release notes and has become one of the factors that people love about them.
What we love
Funny and entertaining
Simple and easy to understand structure.
The fantastic writing.
Slack's release notes are a testament to clarity. They've managed to present updates in a straightforward manner, ensuring that users, whether tech-savvy or not, can easily comprehend the latest changes.
Slack nails it with their categorization. By neatly organizing updates into distinct categories, users can swiftly navigate to the sections that matter most to their workflow.
Slack's release notes aren't just about listing updates; they're crafted with care. The writing is engaging, making it easy for users to understand even the most intricate features or changes.
What we don't love
The lack of images in the release notes.
Version titles are not very ux-friendly.
Lack of images
If we had to find a fault with Slack's release notes, it would be the lack of images. It's a well designed app and many of the features they announce would benefit from the additional visual aid.
Another point of improvement are the titles. Each update is simple called "Slack 23.07.30", which appears to be a build or version number. We recommend the use of more meaningful titles to aid scan-ability of updates.
Get started with your release notes using the template provided below. The content serves as an example of the desired tone of voice, which you can adopt for your own notes.
19 July 2023
Curious to peek into a channel without marking it as read? Just long-press on the conversation name in your channel list to pop out a preview! It’s like your own personal spyglass on the high seas of Slack.
12 July 2023
Fixed: Upon signing into a workspace on Enterprise Grid, some people found that the app was rather prone to crashing immediately after wishing them a warm and friendly welcome. Talk about a bad first impression! We’d love to welcome you back—please stay for as long as you’d like.